Are you guys aware of the Microsoft Operations Framework? Not a bad recommendation though, guidance that helps organizations to achieve mission-critical system reliability, availability, supportability, and manageability with products and technologies (not limited to Microsoft). Prepare based on ITIL, you will benefit from ...

  Are you guys aware of the Microsoft Operations Framework? Not a bad recommendation though, guidance that helps organizations to achieve mission-critical system reliability, availability, supportability, and manageability with products and technologies (not limited to Microsoft). Prepare based on ITIL, you will benefit from MOF on ...